Terms of Service

These Terms of Service govern the use of the TANU Shield VPN website, Telegram bot, and digital services.

1. About the service

TANU Shield VPN provides a digital subscription service related to access to the service, installation instructions, and user support.

2. Acceptance

By using the website, Telegram bot, or paying for a subscription, the user agrees to these Terms and the Privacy Policy.

3. Subscription and access

Access to the service is provided for the paid period under the selected plan. Duration, access conditions, and available features may depend on the selected plan and the technical conditions of the service.

4. Payments

Payments are processed through available payment methods and third-party payment providers. Pricing, subscription duration, and applicable conditions are shown before payment.

5. Refunds

Unless stated otherwise, digital services and subscriptions are treated as digital goods/services. Refund requests, where applicable, are reviewed individually depending on activation status, service usage, and the rules of the relevant payment provider.

6. Acceptable use

The service may not be used:

• for unlawful activity;
• for malicious activity, attacks, spam, fraud, abuse of infrastructure, or attempts to bypass payment system restrictions;
• in ways that violate third-party rights.

7. Restriction and suspension

We may restrict, suspend, or terminate access in cases of abuse, breach of these Terms, payment-provider requirements, infrastructure limitations, or legal obligations.

8. Availability

We aim to keep the service operational, but we do not guarantee uninterrupted or error-free availability at all times. Technical maintenance, outages, provider restrictions, and external factors may occur.

9. Limitation of liability

The service is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, we are not liable for indirect damages, lost profits, interruptions, third-party actions, blocking, or restrictions imposed by providers, banks, payment systems, or network operators.

10. Changes

We may update these Terms from time to time. The current version will be published on the website.

11. Contact

For service and usage questions:
Telegram: @TANU_Shield
E-mail: robertixs@proton.me